RFTS
Privacy Policy
Last Updated: January, 2007
Reach for the Stars (RFTS) recognizes the importance of protecting
the privacy of all information provided by users of our web sites,
subscribers to our Mailing List, registrants for our Provider's Porch,
recipients of our e-mail newsletters and all of our customers. We
created this policy with a fundamental respect for our users’ right to
privacy and to guide our relationships with our users. This privacy
statement discloses the privacy practices for all products and services
owned by RFTS.
INFORMATION COLLECTION AND USE
RFTS collects information from our website users, subscribers and
customers. In this section of our privacy policy, we will describe the
type of information we collect and how we use it to provide better
services to our customers.
Registration and Ordering
When using some of our websites and signing up for certain selected
services (such as free subscriptions), users must first register. During
registration, users are required to give their contact information (such
as name, e-mail address, mailing address and phone number). We also may
collect demographic information (such as job title and purchasing
responsibilities, company information and professional certification).
For internal purposes, we use this information to communicate with users
and provide requested services, and, for our website visitors, to
provide a more personalized experience on our sites. We use aggregate
demographic information about our audience to improve our service, for
marketing purposes and/or industry reporting purposes.
For our services that require payment (such as certain products and
subscriptions), we also collect Pay Pal information, which is used for
billing purposes only, and is not otherwise shared.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact
information (such as name, e-mail address and, occasionally, demographic
information). We use this information in the same manner as we use
contact information in the registration and ordering process described
above. Recipients of our newsletters can unsubscribe using the
instructions listed at the end of the e-mail newsletter.
Surveys and Contests
From time to time we invite users to provide information via surveys or
contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether to disclose
requested contact information (such as name and mailing address) and
demographic information (such as zip code or job title). In addition to
other uses set forth in this policy, contact information collected in
connection with surveys and contests is used to notify the winners and
award prizes, to monitor or improve the use and satisfaction of the
site, and may be shared with sponsors of such surveys or contests.
Interactive Features
We offer interactive and community features such as discussion boards.
Note that all personal information sent or posted via such features
becomes public information for which we are not responsible.
Communications with Us
We have features where users can submit information to us (such as our
feedback forms). Letters to the editor and similar submissions may be
made public. Requests for service, support or information may be
forwarded as needed to best respond to a specific request. We may retain
e-mails and other information sent to us for our internal administrative
purposes, and to help us to serve customers better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain
important information about our sites and services. For example, we send
new members a welcoming message, and verify password and username for
our password-protected area. We may also communicate with a user to
provide requested services and for account-related issues via e-mail,
phone or regular mail.
We offer our users the option to receive information about our
company, related products, services and special deals. Users can choose
not to receive these communications, as set forth in our Permission
section below.
CORRECTION/UPDATING PERSONAL INFORMATION
If a user's personally identifiable information changes (such as zip
code), or if a user no longer desires our product(s)/service(s), we
provide a way to correct or update that user's personal data. The user
should contact Customer Support
support@reachforthe-stars.com.
PERMISSION
Users give us permission and will receive information directly related
to their registered services, so they always are kept informed.
LINKS
Our web sites contain links to other sites. RFTS is not responsible for
the privacy practices or content of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy
statements of each web site to which we may link that may collect
personally identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes on this page
so our users are aware of what information we collect, how we use it and
under which circumstances, if any, we disclose it. Users should check
this policy frequently to keep abreast of any changes.
For questions about this privacy statement, contact:
Reach for the Stars
P.O. Box 500208
Austin, TX 78750
support@reachforthe-stars.com
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